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This
report covers the first part of a nonrev/mileage run that I just
completed a few of days ago. I refer to it as such because I nonrevved
to the starting point of the mileage run. Before anybody jumps all over
me, I did double check Delta’s nonrev policies and I thought this to be
a permissible use of my pass privileges because my travel, both on Delta
and American, was strictly for personal pleasure purposes, not for any
business activities. The mileage that I accrue from my American flying
will also be for pleasure travel, as my job with Delta provides free
confirmed travel whenever company business requires me to travel.
Well, after enduring endless needling from
B747-437B about how great it is to be an elite nonrev, I made up my mind
to see for myself if it really is all that cool. I decided to try for
Platinum on American since I could use the Platinum Challenge to get
there with just a couple of trips to Europe. This trip is the first of
what I hope will be many more to come on American. The report is ultra
long, and is extremely detailed, but I thought every little thing about
these two transoceanic flights was too good not to share. So, without
further ado…..
Delta Air Lines 1676
Tuesday, January 15, 2002
Portland International to Hartsfield Atlanta International
Boeing 757-232
N696DL / Delta Ship 696
After arriving home from work at 1 AM, I
realized that in just 4 hours I would be back on the Hut Airport Shuttle
to PDX, arriving there at 6:30 and taking the 8:30 to ATL. My itinerary
called for PDX-ATL-LGW/LHR-LAX, all connections, no stopovers, no
goofing off in London for a couple days, unfortunately. So this was it.
My first trip ever which was entirely devoted to miles. I was excited
but already feeling just a little bit dejected at not being able to stay
in London for a few days.
I decided to pack my rollaboard with a couple
of changes of clothes, just in case anything happened. Also, coming to
London for 4 hours with no baggage might not be the kind of image I’d
want to portray, given the fact that I am already often mistaken for
someone of middle eastern descent.
I packed my rollaboard, took a shower, changed
clothes, and sat down to watch CNN until my taxi came. I was unable to
sleep, wide-eyed at the prospect of my 5,455 mile AA flight. Eventually,
the taxi showed up, and took me to Salem Municipal Airport, where I
caught Hut Airport Shuttle to PDX.
When I arrived at PDX, I headed straight for
the e-ticket kiosk to get listed there, but remembered that I had an
international itinerary, which meant I had to check in at the ticket
counter. Taking a look at the size of the line, I decided to use my PDX
airport badge to get through security and onto the concourse, then just
check in at the gate.
I did just that when I arrived at Gate D7, and
was the only nonrev cleared into F, which shocked me, given the fact
that F is usually **** near impossible to get out of PDX, even for
Medallions, let alone a lowly nonrev with measly seniority.
I boarded the 757 and took refuge in seat 5D.
The name of the game here was sleep. I passed on breakfast, having eaten
at Wendy’s on the concourse so as to allow me a full 4 hours of sleep.
We deiced right off the gate and departed to
the east on runway 9L. I fell asleep as we climbed out over Gresham.
When I awoke, we were on final approach into ATL. I’m sure the flight
was very nice.
Delta Air Lines 12
Tuesday, January 15, 2002
Hartsfield Atlanta International to London Gatwick
Boeing 777-232/ER
N863DA / Delta Ship 7004
Delta Flight 1676 arrived at gate B16 and I
headed straight for the escalator to take the train over to E Concourse.
I had some time to kill, so I strolled down the South wing of Concourse
E. This was prime time for the International Concourse. An assortment of
over 30 767s, 777s, and MD-11s lined the concourse, preparing for the
bank of late afternoon departures to Europe and beyond. I enjoyed
walking down the hall and seeing different destinations on gate after
gate. Paris, the other Paris, my London flight at E12, Zurich, Madrid,
Rome, the other London flight, Mexico City, Dublin, Amsterdam, you get
the picture.
Eventually I returned to E12 to discover that
our equipment had been swapped. We had been scheduled to use N865DA, or
Ship 7006, but the aircraft sustained damage to door 4R from the
catering truck. Ship 7004, the lone 777 painted in Delta’s new colors,
would be our ride to London.
I was half expecting to have to go in coach on
this flight, as there were only two seats available for nonrevs in
BusinessElite and about 30 people listed for the flight, 2 of which I
was sure would be senior to me. Coach had about 100 seats open, though,
so I hoped I might be able to snag a block of 5 seats for myself. I hung
around, waiting to be paged, and finally, the ceremonial calling of the
names began. The gate agent started calling people up, giving them seat
assignments. After she had called about 15 names or so, she paged me to
the service desk. Those two BizElite seats are long gone, I thought to
myself.
She greeted me very warmly, almost as if she
knew who I was, which rather took me by surprise. Then she asked if I
prefer a window or aisle seat. I said, "Well, if you’ve got any block of
five seats on the center section left, I wouldn’t mind that."
Her response: "So you want to go in back
instead of in BizElite?"
I replied, "Oh, I thought there were only a
couple of seats open up front. Yeah, I guess I’ll take a window."
She laughed, telling me, "No, I’ve got two
seats up front and you’re number one on the list. How’s 13J?"
I replied that 13J would be perfect and I
thanked her. Minutes later she made the preboarding call for
BusinessElite and I went ahead and boarded. I walked down the jetway and
was greeted by a flight attendant who was without a doubt one of the
hottest flight attendants I have ever seen in my life. She greeted me
warmly, took my coat, and asked if I needed help finding my seat. I
stumbled with my words, saying that I thought I’d probably be able to
figure it out on my own.
I plopped down into 13J and stared at the B777
entertainment guide, not really reading much of anything. I snapped out
of my trance and looked for my amenity kit. I had barely been in my seat
for 2 minutes and I was ready to get comfortable. Except for one
problem. The amenity kit was nowhere to be found. Ah, shit. I attributed
this to a service cut and my opinion of Delta started falling instantly.
And where was the newspaper cart? Guess they did away with that too.
Menus? Predeparture beverages? I guess now our premium business class,
once counted among the world’s finest, is just a big seat now? I was
sorely disappointed and it showed.
The flight attendant who took my coat came by
to introduce herself. "Hi, my name is Amy and I’ll be one of your flight
attendants for tonight’s flight. Just let me know if there’s anything
you need." I stammered something to the effect of "okay." Maybe this is
too much detail, but I have to say that her southern drawl and natural
blonde hair were, shall we say, mesmerizing. I was too shy to ask about
the amenity kits, newspaper carts, menus, and predeparture beverages,
all of which were missing in action.
About 15 seconds later, the On Board Leader
apologized over the PA for the missing service items and explained that
due to the aircraft swap, all of that stuff was on the other aircraft
and we were just waiting for them to bring it all over to our aircraft.
I breathed a sigh of relief. Little by little, we started getting the
stuff that was missing. The first thing to come was the predeparture
beverage. I was offered the usual choices of water, orange juice, a
mimosa, or champagne. I took the water, not being in the mood for
anything else.
Next came the newspaper cart. I got a nice copy
of the USA Today, which had plenty of interesting articles in the Sports
section about the NFL. I also got The Times, which had many
non-interesting articles in the Sport section about the Manchester
United and assorted other soccer teams that I don’t care about. It
surprises me that Delta doesn’t stock the Atlanta Journal-Constitution
on these flights.
As I caught up on current events in Britain,
Amy came down the aisle with the amenity kits. I instantly took mine and
removed the socks and eyeshade. Those two items are really the only two
that I care about when I fly, since I bring my own toiletries, but it’s
nice nonetheless to get that stuff. I was glad to see that the
L’Occitane kits are back after a lengthy hiatus.
Our departure time came and went. I stared out
my window at some ramp agents apparently gawking at the massive aircraft
parked in front of them.
I started getting nervous about my "connection"
to American’s LHR-LAX flight. So did the guy in 13G, who had graduated
from mimosas to champagne and was really loading up. He said something
about a connection to Heathrow and was also visibly concerned. I got up
and asked the On Board Leader if I could visit the flight deck. She
asked the flight deck crew, and they welcomed me. I have to say that
since September 11th, Delta has been the only airline where I have even
been allowed to visit the flight deck prior to departure, let alone
welcomed warmly every time I go up there. Not allowing passengers to
visit the flight deck prior to departure is not only rude and a
worthless "security" measure, but it serves to make passengers more
nervous rather than to allow them to meet the Captain and see that the
flight will be just fine.
Anyway, our captain for the flight was to my
knowledge the only ex-Western pilot currently flying in the left seat on
the 777. He informed me that he was going to try for an expedited
departure and that Operations Control Center had already authorized a
faster cruise speed rather than our planned cruise speed of M0.83. As an
aside, .83 is about as slow as the 777 can efficiently go. Any slower
and, in the words of the captain, "She is not happy." The 777 is most
efficient at .84 up to .85 (Boeing’s recommended long range cruise is
Mach .84), but on Atlantic crossings which barely stretch her legs, she
can go faster and still be reasonably efficient. Lately, congestion has
forced slower cruise speeds, which are offset by the prevailing
tailwinds on eastbound flights.
I chatted with the flight deck crew a little
more, then thanked them for their time and returned to my seat to
discover that the menus had been distributed and that the champagne man
in 13G had advanced to Scotch. Wonderful. The combination of the menu
and Vinum booklet, which was announced in November much to my dismay,
actually was done quite tastefully. I realize that American and United
both have combined menus and wine lists, but I always thought it was a
nice touch that Delta did it differently.
Finally, 29 minutes past our scheduled
departure time, door 2L was closed. 33 minutes past our scheduled
departure time, at 6:23 PM, we pushed back from E12. Both of the monster
Rolls Royce Trent 892 engines started simultaneously. As promised, ATL
Ground gave us an expedited taxi to runway 27L, and the Trents growled
as they spooled up to move the giant 777 from a standstill to 10 knots.
We taxied down past the Technical Operations
Center, where 7004’s sister ship, 7006, was undergoing repairs to the
damaged boarding door. As we reached the end of the taxiway, we turned
onto 27L, skipping a few hapless AirTran DC-9s in the takeoff line.
We had barely aligned when the Trents spooled
up, emitting the glorious (at least to me) Rolls Royce "buzzsaw" sound.
180,000 pounds of thrust pressed me hard into my seatback and we were
off the ground before we reached the D Concourse. As soon as we were off
the ground, I deployed my PTV unit and reclined my seat a few inches. We
climbed out steeply over Atlanta, banking sharply to the north, then
again to the northeast a few minutes later. We reached 10,000 feet
quickly and I took out my Sony Discman and Bose ANR Headset, treating
myself to one of my favorite albums by the Dave Brubeck Quartet.
Our climbout was steep yet quiet and smooth, a
great demonstration of the 777’s perfect combination of power and
refinement. There is no airplane that I enjoy flying on as much as the
777. It is truly a shame that Delta only has 7 of these birds. Hopefully
we will see an order when the financial situation is stabilized. I
believe that the 777 will eventually become the mainstay of Delta’s
longhaul fleet. It’s already obvious that most ATL-Europe markets have
outgrown the 767. And if Delta wants in on ATL/JFK to more places in
Asia than just NRT, which they say they do, then I’d say there’s more
than a sporting chance that we will someday see a 777-200LR wearing
Delta colors.
Anyway, I reclined my seat a bit more as Amy
came around to take our drink orders and offer a dish of warmed nuts. As
we reached our cruising altitude of 37,000 feet and our cruising speed
of M0.86, I perused the menu to see what I’d want. Here’s what was
offered:
Appetizer
Pepper crusted Ahi Tuna offered with Shrimp and a spicy Cucumber Salad
Salad
Red Leaf Lettuce and Escarole with Feta Cheese, Tomatoes and Kalamata
Olives, offered with Tomato Basil Vinaigrette or Parmesan Peppercorn
Ranch Dressing
Assorted Breads and Butter
Entrees
Roasted Beef Tenderloin with Madeira Shiitake Mushroom Sauce,
accompanied by Celery Root and Herb Mashed Potatoes, julienned Roma
Tomato and Sugar Snap Peas
Regional Cuisine: This month we
are pleased to feature a culinary selection from the Pacific Rim.
Marinated grilled Mahi Mahi enhanced by Ginger Soy Sauce, served with a
medley of Jasmine Rice, Asparagus and Squash
Farfalle Pasta complemented by
roasted Red Pepper Cream, tossed with Green Beans, Corn and Leeks.
Smoked Turkey Pesto Sausage may be added to this Entrée.
Hearty Southwestern Chicken Soup
garnished with Green Pepper Salsa
Fruit and Cheese
Dried and fresh Fruit with a Cheese board featuring selections from
around the world designed to perfectly complement one another in flavor
and texture. Our Vinum Dessert Wine and Port make a perfect
accompaniment.
Dessert
Breyers All Natural Vanilla Ice Cream Sundae with your choice of
Chocolate, Caramel and Blackberry Sauces, Whipped Cream and chopped
Nuts, with a Pirouline Cookie
Well, by the time the On Board Leader got
around to me, all she had left was the Mahi Mahi. I had wanted the
pasta, but wasn’t terribly disappointed since I had figured I’d be the
51st person out of 51 passengers in BusinessElite asked for their
choice. No problem. I asked for a glass of Chardonnay and was offered a
choice of Danie de Wet (Limestone Hill, South Africa) or Greg Norman
Estates (Yarra Valley, Australia). I chose the South African. Although I
wasn’t planning on drinking any champagne on the flight, having heard
all the talk on the Delta forum about the champagne selections in
BizElite, I asked the On Board Leader what our selection was, and sure
enough, they were serving Krug Grand Cuvée. Not bad, but I wasn’t
interested.
The Ahi Tuna appetizer was quite good, and I
selected the ranch dressing with my salad. The salad was excellent. I
particularly enjoyed the Feta cheese and Kalamata olives, both of which
were applied generously to the salad.
The Mahi Mahi was very good. Not excellent,
just very good. I guess part of it was that it wasn’t my first choice.
But I enjoyed it nonetheless. As usual, I did not eat my vegetables.
Next was the fruit and cheese plate. Now,
reports here on FT of flight attendants offering the fruit and cheese
plate or the ice cream sundae are inaccurate, as I have been offered
both every time I’ve flown BizElite. In fact, when I passed on the plate
this evening, Amy said "Now, you can have both if you want. A lot of
people think they have to choose." I replied that I would be just fine
without the plate, all I wanted was an ice cream sundae.
She said, "Would you like Chocolate, Cara—"
I cut her off, saying that I would like
Caramel, chopped nuts, and whipped cream. She laughed and gave me a
perfect ice cream sundae. It was delicious, as usual, and she retired my
linen and plate with surprising speed.
I was going to go to sleep, but first I wanted
to chat with the flight crew for a little bit. I ended up staying in the
galley and talking about assorted topics for the better part of an hour,
then retired to my seat, reclined to the full 160 degrees, and fell
asleep laying on my side, gazing out at the stars.
I awoke to discover that we were on approach
into London. The passenger in 13H expressed her jealousy at my ability
to sleep so soundly. I was somewhat embarrassed and said that I was
terribly sorry if I had been snoring. She laughed and replied that no, I
hadn’t been snoring but that I hadn’t moved a muscle in the last four
and a half hours.
About two minutes later came the final approach
announcement from the flight attendants, and I proceeded to clean up the
area around my seat by stowing my headset and CD player, as well as a
few other items I had taken out during the flight. The On Board Leader
came through the BizElite cabin passing out FasTrack passes and
invitations to the arrivals lounge at Le Meridien, across the street
from Gatwick’s North Terminal. She also took the time to individually
thank each passenger for choosing Delta Air Lines. A minute later, she
gave me a gift of the South African Chardonnay which I had been enjoying
throughout the flight. I thanked her profusely and told her that I look
forward to flying with her again in the future.
We touched down smoothly at Gatwick. Lo and
behold, we were into Gate 47 two minutes early, at 0653. I thanked the
flight crew again and headed down the corridor to formalities. The walk
is an extremely long one, and time was of the essence. I wasn’t
concerned though, at least not yet. There was plenty of time until the
0800 Speedlink over to Heathrow. As I walked to formalities, I concluded
that the reports about drastic service cuts in BizElite are terribly
inaccurate. Nothing was missing from the flight that had been there
prior to September 11th. The only actual cut in service was the snack
cart on westbound flights, and even that is something that I rarely ever
saw anybody using. I didn’t feel like service was any less attentive
despite the fact that the BizElite cabin was down one flight attendant.
In conclusion, an excellent flight.
I wanted desperately to head across the street
and take a shower at the hotel, and thanks to my FasTrack pass, I was
through formalities by 0705. I headed over to Le Meridien and got
cleaned up.
At 0745, I came back to the Speedlink desk
where I purchased my ticket to Heathrow. I had a few nice words with a
couple of British Airways ramp agents who had been reassigned to skycap
duty there at the Speedlink bus stop. The bus arrived and one of the
guys crawled into the luggage hold to get all the suitcases in there.
Not exactly like loading cans onto a 747, but it’s a job, and we agreed
that those are disappearing fast in this industry.
American Airlines 137
Wednesday, January 16, 2002
London Heathrow to Los Angeles International
Boeing 777-223/ER
N789AN / American Aircraft 7AW
The Speedlink bus over to Heathrow took nearly
an hour and a half, due to morning traffic on the M25. No problem. I
simply fell asleep for most of the ride. When I awoke, we were driving
by the Air India cargo building on our way to Terminal 4. Next stop was
Terminals 1 and 2, and finally, Terminal 3.
I found my way over to the American ticket
counter. Thanks to the generosity of a friend who gave me a VIPOW, I
upgraded my LHR-LAX flight to Business Class, so I walked across the
street to the Park Avenue check in.
It was, to say the least, very impressive. The
porter came literally running out of the building to greet me and help
me with my rollaboard. I thanked him for his offer of help but said that
I was traveling light and would not need any help.
I checked in with a very attractive agent who
was extremely friendly and efficient. Her only mistake was to be a
little too obvious about checking the VIPOW I presented against the
blacklist. Having worked on the other side of the counter, I understand
the need for this, however it is something that should be done
discreetly. No big deal, however. I ended up staying and chatting with
her for about 20 minutes until she about kicked me out and told me I
should get to my gate.
I headed for security and passed through the
Accenture FasTrack checkpoint. I walked through the departure lounge,
passing all the duty free shops as I headed for Gate 17. First, though,
I’d have to stop by the Admirals Club. I entered, presented my boarding
pass to the agent, and had some pastries and orange juice.
I then walked over to the phones and called
American to sign up for the EURY3 promotion. The agent asked, "So do you
have any upcoming transatlantic flights already booked on American?"
I replied, "Well, actually, I’m sitting here in
the Admirals Club at Heathrow, checked in for Flight 137 to Los Angeles,
so I guess the answer is yes."
She laughed and signed me up for the promotion.
I thanked her, and with that, headed for Gate 17.
When I arrived there, I presented my boarding
pass and passport. The agent wanted to take my white AA Business Class
ticket jacket back from me. I replied that I had used it to store other
documents as well and was under the impression that a ticket jacket is
an item that is complimentary for passengers. He said it was no problem
but that some people don’t need them and they like to reuse them. I
found that very comforting. Some guy with the flu handled my ticket
jacket before I got to use it. Lovely.
He let me into the gate area, where the next person I saw was an agent
deciding who to subject to security screening and who to let pass. I
happened to be wearing my "Proud to Fly American" button which was given
to me by bbinchi, and the AA gate agent conducting the selectee
screening, who was not an American, sort of laughed at my button and
asked with a smirk, "You’re proud, eh?"
Needless to say, I did not appreciate this. But
in the interest of not creating a scene and causing an unexpected
extension to my stay in London, I didn’t blow my stack. I just replied
politely that I am very proud to be an American and to fly on American,
and smirked right back at him. He rewarded me by making me go through
the "random" security screening.
During screening, he made several errors, and I
corrected him on each of them. He was unable to hide the look of
surprise on his face that I knew the difference between the way he was
doing things and the way things are supposed to be done. I told him that
I am qualified as a Ground Security Coordinator and Security Screener
for the airline I work for. He gave me a dirty look.
Just as my search concluded, another gate agent
made the boarding call for passengers seated in First and Business
Class. I proceeded on board.
I walked down the jetway and was greeted by a
very, very senior flight attendant. I turned right to the Business Class
cabin and sort of stood there for a minute, surveying the cabin. I then
took my seat, which for this flight was 10A. I guess doing all of that
must have made me look like a party crasher up in Business, because not
a minute after I sat down, that very same senior flight attendant came
over and asked accusingly, "Is that your assigned seat, sir?"
I replied that it was and she huffed, "Well, I
need to see your boarding pass please." She had a look on her face like
she knew she had just busted a party crasher. With a huge grin on my
face, I produced my boarding pass stub and she apologized, saying that
she just wanted to make sure that nobody was "stealing the product."
Okay… whatever.
I asked the flight attendant if I would be able
to visit the flight deck. She said she’d go ask, and returned with an
answer of no. I was beside myself. How stupid. What was I going to do,
hijack the plane while it was still on the ground?
By this point I was thinking that American
Business Class was going to be about as good as I expected: not even
close to being as good as BusinessElite. Surly flight attendants,
horribly insulting comments by a gate agent, and no flight deck visit
"for security reasons." Well, I thought to myself, this is the world’s
largest airline. A dubious distinction, I guess.
I took a look at the amenity kit. Very nice.
Lotions and stuff provided by Origins. Nice eyeshade and socks in
typical dark blue.
No menu yet. I assumed that they would be
distributed later. A flight attendant offered me my choice of champagne,
mimosa, orange juice, and water. Again, I chose water, not interested in
alcohol. Not yet, anyway.
As I looked around the cabin, I decided that I
liked it. Very spacious, despite the 2-3-2 configuration, and the seat
design was quite good. I noticed on FlyerTalk that a lot of people don’t
seem to like the AA Biz Class seats on the 777. I thought they were
quite nice. I wasn’t used to the manual seat controls, so that took a
little practice to figure out. I reclined my seat a bit and looked out
the window at the United 777 at the next gate, probably also preparing
for a flight to LAX.
A few minutes later, the flight attendants came
through the cabin with a newspaper cart. Choices were The Times, The
Independent, a few tabloids, and USA Today. Maybe there were more, but I
didn’t notice. I asked if by any chance they had the Los Angeles Times.
They apologized that they did not. One thing I wish airlines would do is
to give us a U.S. newspaper other than the USA Today, which is not my
idea of a quality newspaper. I’d rather read the LA Times, Atlanta J-C,
New York Times, or San Francisco Chronicle.
Also, the reports on FlyerTalk of both Delta
and American eliminating newspapers on international flights are clearly
inaccurate. They were distributed on both flights.
Next came the menus. The flight attendant
distributing these was a really cool, laid back guy who introduced
himself as Rick and told me that he was going to do his best to make my
flight safe and enjoyable. I thanked him and he offered me a menu. What
I received was a nice menu with a piece of artwork on the cover that was
by an American employee who works in Miami.
I had some time to kill before we pushed back,
and I couldn’t bear to read any more of my current book, "From Worst to
First" by Gordon Bethune, so I started reading "Hard Landing" by Thomas
Petzinger, Jr., a book about the chaos surrounding the industry in the
period following deregulation and focusing on the personalities and
dealings of the top executives at the major carriers. Probably the most
enlightening book I have ever read about the airline industry and I
highly recommend it. It was a lot better than the Bethune book. If I had
wanted to read a ringing endorsement of Gordon Bethune by Gordon
Bethune, I would have asked for his résumé.
I was enthralled in my book when the
announcement came informing us that pushback was imminent. I brought my
seat upright and stopped reading to look out the window. As we pushed
back, the twin Trents started simultaneously. Moments later, they roared
as the Captain advanced the throttles very liberally in order to break
away, causing Rick to stumble as he walked down the aisle. I smiled as I
was pushed hard into my seatback.
We taxied past what must have been about 40 or
50 British Airways 777s and 747s. Skipping 2 British Midland 737s in the
takeoff line, we aligned and held for about 5 to 6 minutes. I was
thinking we were going to experience a long takeoff run and shallow
climbout, given the fact that we had a full load of baggage, freight,
and fuel, not to mention a full coach cabin. I thought wrong. The
Captain rode the brakes as he advanced the throttles, and the Trent 892s
roared as the massive 777 surged against the brakes, which in turn
emitted a groaning sound. The brakes were released, and the aircraft
jumped forward, jerking everybody backward. Somewhere behind me,
somebody joked, "Watch out everybody, Maverick here is taking off."
About half of the Business Class cabin heard this and laughed, including
me. We accelerated hard, and climbed out steeply into the clouds. When I
had arrived at Gatwick, it was a clear morning. By the time we were
taking off at Heathrow, the ceiling had dropped to about 2,000 feet AGL.
Climbout was very turbulent, and our steep climb did not do much to make
the passengers feel comfortable. It’s not often that a routine takeoff
and climbout becomes such a demonstration of power, but for most
passengers, it was probably more like a white knuckle ride. I, however,
could not hide the huge grin on my face.
We came barreling through the top of the cloud
layer at about 5,000 feet and soared over the clouds, suddenly basking
in the sunlight of a clear day. We continued our steep climb and banked
sharply to the north, then again to the west.
I looked out at the massive wing, flexing
upward, and looked down at the massive powerplant. Engine #1, a Rolls
Royce Trent 892-17, similar to those on the Delta birds, but I’m told
they have some minor modifications so as to allow for more efficient
operations at high altitude and short airfields. Guess American had it
in their plans to fly 777s to some interesting places in Latin America.
We banked again to the north and finally
settled on a flight path that, according to the Captain’s announcement
and the Airshow map, would take us right up over Scotland, over to
Iceland, then over central Greenland, and descending down over Baffin
Island, crossing the Northwest Territories, down over Saskatchewan,
continuing just west of the Rockies, over the northern Idaho panhandle,
crossing into eastern Oregon, and finally down over western Nevada,
crossing into California at Markleeville and making the Pacific coast at
Santa Barbara, then the normal northern arrival into LAX. Our cruising
altitude and speed, according to the Captain, would be 31,000 feet and
Mach .84.
We reached FL310 very quickly, due to our steep
climbout, and when we leveled off, Rick, one of the flight attendants
working the left side of the J cabin, came around to offer me a Bose
Acoustic Noise Reduction Headset and ask me what I would like for lunch.
The menu offered the following:
To Start
An assortment of warm roasted Nuts to accompany your preferred Cocktail
or Beverage
Appetizer
Puff Pastry Tart topped with fresh Tomato Slices, Kalamata Olives,
caramelized Onions, and fresh Basil
Salad
Fresh seasonal Salad Greens offered with creamy Caesar Dressing, or
Olive Oil and Balsamic Vinegar
Bread Basket
Warm Breads, freshly baked on board
Entrees
Filet Mignon: Tenderloin of Beef
complemented by sun-dried Tomatoes, and a caramelized Onion Demi-Glace,
presented with a Parmesan Potato Diamond and Haricots Verts Amandine
Horseradish-Crusted Salmon:
Horseradish-seared Salmon in a breadcrumb and Ginger Crust, enhanced by
a Soy Glaze and served with sautéed Chive Potatoes and mixed Vegetables
Farfalle Pasta with Wild
Mushroom Sauce: Pasta tossed with oven-roasted Rosemary Tomatoes and a
light Porcini Mushroom Cream Sauce
Key West Chicken:
Mango-marinated grilled Breast of Chicken topped with a Pineapple Mango
Relish, served on a bed of Cumin-scented Rice, accompanied by a Spinach
with a zesty Orange Butter
Vegetable Plate: Seasonal
Vegetables that include a Wild Rice Medley, braised Leeks with Chervil
and Roasted Carrots with Sage Butter
The Dessert Cart
Fresh Fruit and Cheese with selected Crackers
A scoop of Häagen-Dazs Ice Cream
Chocolates
I told Rick I had my own headset and wouldn’t
need that one, but he insisted, saying I should save my batteries. I
told him that I wasn’t going to watch any movies, and he said that I
could use American’s headset with my CD player. So I took one.
After taking a moment to decide whether I
wanted the salmon or the filet mignon, I decided on the latter, and
asked for a glass of Chablis. Rick laughed and asked if I was sure I
didn’t want a red wine to go along with that Filet Mignon. I told him no
thanks, after reading the description of the Chablis I wanted to try it.
It was a Vincent Sauvestre Chablis Premier Cru "Beauroy" from 1999. The
description extols the virtues of the Beauroy vineyard, and they weren’t
kidding. It was excellent, every bit as good as the South African
Chardonnay from the Delta flight.
I was offered a second helping of nuts, which I
accepted. The appetizer came shortly thereafter, and I skipped it since
I don’t like tomatoes and this dish was full of them.
The salad was tomato free, and I enjoyed it
with the Caesar Dressing.
The entrée was excellent. The Filet Mignon was
nice and tender.
I was offered my choice of the fruit and cheese
plate or the ice cream. I asked what flavor of ice cream was available
and was told that today’s selection was Mocha. I asked for that, and
enjoyed it. After finishing it, I was given an After Eight mint
chocolate.
The guy across the aisle from me had a beer
with his pasta.
I must have had about four or five glasses of
that Chablis, because at the end of the meal service, I was fighting to
stay awake, even though my book was outstanding. I had Mel Torme playing
on my Discman, and his soothing jazz was putting me even closer to
falling asleep. Finally, I relented, putting down my book, closing my
three windowshades, and bringing my seat to full recline. I fell
instantly asleep.
When I awoke, we were over Missoula, Montana,
just about to cross the Idaho-Montana border. While I was asleep, one of
the flight attendants had placed a large bottle of drinking water on my
armrest. As soon as Rick noticed I was awake, he offered me another
glass of Chablis, which I turned down.
I listened to some music as I watched the
Salmon River Mountains pass by. The sky was completely clear. The view
of the mountains and the horizon was absolutely breathtaking. Everybody
on the left side of the cabin was gazing out the window.
I continued to read for about another 30
minutes, then the snack service began. Rick came around to ask for my
order. The menu offered:
Beef Tenderloin Sandwich: Sliced Tenderloin
served on a Rosemary Roll, presented with a roasted Garlic Potato Salad,
garnished with Lettuce and Tomatoes
Salad Niçoise: Our version of this classic with
Italian Tuna, Haricots Verts, Plum Tomatoes, Potatoes and Kalamata
Olives dressed with Simple Red Wine Vinaigrette
Orange Tart presented in a Biscuit Crust and
topped with a Kiwi slice
I asked for the sandwich. Instead of more wine,
I asked for some Coke to drink. That orange tart dessert was looking
pretty nasty so I passed on that, and Rick took my tray shortly
thereafter.
I continued to just look out the window and
contemplate the blue sky and California’s Central Valley as we got
closer and closer to Los Angeles. When we reached the Coast Ranges at
the southern tip of the valley, we began our slow descent from cruise
altitude. Eventually, Santa Barbara and the blue waters of the Pacific
Ocean appeared below us. We banked to our left, inward toward the coast
again, and the engines slowed down to flight idle. We continued to the
southeast, following the coastline until we reached Westwood, at which
point we turned again to the northeast, into the northerly arrival
pattern for LAX.
Rick came to my seat and said, "Mr. XXXXX,
thank you for flying American today. It was great having you onboard."
I replied that I thought the food, wine, and
most of all, the service had been outstanding, and that I definitely
planned to fly American more often. He thanked me and we chatted for a
few minutes about how only the most senior of the senior flight
attendants based at LAX get to do the LHR run, and what it’s like to
work for American. He then went on to the next customer.
A few minutes later, he came back to my seat
with a bottle of wine wrapped in a plastic bag. He said, "Since you
liked that Chablis so much, I thought you might like to take a bottle
home." I thanked him again and he turned around to head for the galley,
finishing up the process of preparing it for arrival into LAX. He then
came back and said, "Make sure you declare that at customs." He winked
at me as he said that. I laughed. Two flights on two airlines, and two
bottles of wine. This was definitely a first. I got up to put the bottle
away in my rollaboard, right next to the bottle of Chardonnay from my
Delta flight.
The approach was executed perfectly, with the
first right turn made just before downtown Los Angeles, and the turn
onto the base leg made over East L.A. We coasted down to 2,000 feet, at
which time the massive engines spooled back up. When we reached
Hollywood Park, just east of the airport in Inglewood, it became clear
that we were too low. The twin Trents roared as the aircraft
accelerated, temporarily stopping the loss of altitude. The Captain
stayed on the power until we touched down smoothly at LAX.
We arrived about 40 minutes early at gate 101
at Tom Bradley International Terminal. I had been hoping we would arrive
at Terminal 5, as is usually the case. Earlier in the flight, I had even
asked Rick about where the flight usually arrives, and he said it almost
always was T5. As we were being towed into Gate 101, Rick came around
and accused me of jinxing the flight and causing us to arrive at TBIT. I
accepted responsibility, admitting that it was all my fault.
I thanked him and the rest of the flight crew
for their excellent service. I did not want to deplane, but I guess all
good things must come to an end. I waited patiently in line at TBIT,
which for your information is about 80 degrees inside and smells like
sweat, and cleared formalities with no problem and walked out into the
hustle and bustle of Los Angeles International Airport, where I hope to
work by the end of this summer. I was already listed on Delta for LAX-SLC-PDX,
and it was with a great deal of reluctance that I walked over to
Terminal 5 for my flights back to Portland.
I made a few phone calls, then went across the
concourse and stood at Gate 57A, looking out the window at N789AN being
towed into a gate at Terminal 4 for the flight back to London. I turned
around and noticed that N67171, Delta's newest 757, was being towed into
Gate 56 for Delta’s daily Mexico City flight, at 8:05 PM. The
information screen at the gate had the information for Delta 396 posted
already. I looked at my watch. It was only 4:30 PM. They had towed over
pretty early. I looked over at the Gate Information Display at Gate 55A,
where my 5:00 PM flight to Salt Lake City was departing from. My name
appeared on the cleared list. Seat 29C. I looked longingly at Delta 396
over at Gate 56. I then walked over to 55A and back to my daily life,
with a connection in Salt Lake City.
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